Hessa
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INITIALS COLOR
- Please note, customized products cannot be returned or exchanged
- Delivery may take longer than usual, please contact us to know more
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About Hessa
Specifications
SHIPPING AND RETURNS
2 YEAR INTERNATIONAL WARRANTY
About Hessa
Specifications
Specifications
SHIPPING AND RETURNS
Free delivery on all orders over 500 AED.
You’ll be able to select a delivery option and review prices for each option during the checkout.
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am GST will not be shipped out until the next business day. If you order after 9 am GST on a Saturday, your order will likely be shipped out on the following Monday. Please refer to the chart below for rates/times.
SHIPPING RATES & DELIVERY
SERVICE | COST | DELIVERY TIME |
---|---|---|
Dubai, Abu Dhabi, Sharjah | FREE for orders over 500 AED 20 AED for orders below 500 AED 25 AED for all COD orders | ARAMEX DELIVERY TIME: Same Day or 1-3 BUSINESS DAYS |
UAE Rest of the Emirates | FREE for orders over 500 AED 20 AED for orders below 500 AED 25 AED for all COD orders | ARAMEX DELIVERY TIME: 1-3 BUSINESS DAYS |
INTERNATIONAL ORDERS (Over order value of 500 AED) | FREE | DHL DELIVERY TIME: 2-4 BUSINESS DAYS |
INTERNATIONAL ORDERS (Below order value of 500 AED) | 40 AED | DHL DELIVERY TIME: 2-4 BUSINESS DAYS |
Personalized handbags cannot be exchanged or returned.
2 YEAR INTERNATIONAL WARRANTY
Your product will be protected by our 2 year international warranty.
MINIMALIST has a limited warranty that covers manufacturer's defects for two years after the original purchase date from an authorized dealer.
Basically, if the parts or mechanics don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your product through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you've purchased from our site, the order number will suffice; otherwise if you purchased via another authorized seller or retail location, you will need to contact them directly as they handle their own warranty claims, returns and exchanges.